Privacy Policy

This Privacy Policy explains how MileOne Car Parts LLC ("we," "us," or "our") collects, uses, shares, and protects your information. It applies to all personal information collected through our website, products, and services.

1. Information We Collect

We collect personal information when you use our services, create an account, place an order, or contact us. This includes:

• Account information: name, vehicle year/make/model, mailing address, email, phone, and payment information.
• Customer support interactions and chat communications.
• User-posted content such as reviews.
• Automatically collected data including browser type, IP address, device information, and location (if enabled).
• Photos you voluntarily upload for product recommendations.

2. How We Use Your Information

• Provide and manage our services and your orders.
• Improve our website functionality and user experience.
• Send order confirmations, security alerts, and service-related communications.
• Respond to customer support requests.
• Send marketing emails (you may unsubscribe at any time).
• Ensure platform security.
• Customize your experience on our platform.

3. How We Share Your Information

• With third-party service providers (banks, logistics, analytics) who are contractually obligated to protect your data.
• With third-party services you integrate (their own privacy policies apply).
• When required by law, to protect rights, property, or safety.
• In connection with corporate events such as mergers or acquisitions.

We do not sell your personal information.

4. How We Protect Your Information

We implement industry-standard security measures including encrypted servers, firewall protection, and secure data transmission. You are responsible for maintaining the confidentiality of your account password.

5. Your Rights

You may access, correct, or request deletion of your personal information by contacting us. We will verify your identity before fulfilling requests.

6. Data Retention

We retain your data only as long as necessary for the purposes described in this policy or to comply with legal obligations.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors. Parents or guardians should contact us immediately if they believe their child has submitted personal information.

9. International Transfers

Your data may be processed outside your country of residence. We rely on appropriate safeguards as permitted by applicable law.

10. Cookies

We use cookies to improve site functionality and personalize your experience. You may manage cookie preferences in your browser settings. Note: disabling cookies may affect site functionality.

Mobile SMS Opt-In & Messaging Policy

Phone numbers collected for SMS communication will not be shared with third parties for marketing purposes.

SMS communications may include order updates, part confirmations, and follow-up messages. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance or email support@fastlanecarparts.com.

California Residents (CPRA)

California residents have the right to access, delete, and correct their personal information. We do not sell personal information. Categories collected include identifiers, commercial information, internet activity, and sensory data. Contact us to exercise your rights.

Compliance With Canadian Privacy Laws

We are committed to protecting your personal information in accordance with PIPEDA and applicable Canadian privacy laws.